This is similar to what Toshiba has previously called a System Recovery using 'recovery media.

Reset - A reset returns your computer to its out-of-box, factory default conditions (removes your personal files and apps as well reset all settings to defaults).Similarly, some applications might not be removed. Note that while this will attempt to save your personal files and data, it could be lost. Refresh - A refresh will change PC settings to defaults and attempt to save personal files while removing applications.Microsoft provides a full list of monitored file types. Application files that were not installed but were copied to the computer will also be removed if they were added after the restore point to which you're restoring. Documents and personal files are not changed, but applications installed after the restore point was created will need to be reinstalled. System Restore - This rolls back the system files to a previous system restore point (least obtrusive).These options are shown below in order from least obtrusive. There are several ways to reach your goal of having a properly operating computer, some that will allow you to keep your files and personal settings. There may come a time when you would either need or simply want to Reset or Refresh the software image on your computer because of issues you may be experiencing. See the information on System Restore in the following Article for help with Windows 7 or Windows 10. If you'd like to skip this guide and contact a professional, CLICK HERE.

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